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Terms Conditions That Govern Your maju22 Account

These terms set out the rules between you and maju22 — covering how your account works, how deposits and withdrawals are handled through Touch 'n Go eWallet, Boost, and GrabPay, and what we both agree to when you use the platform.

Account eligibility depends on local lawDeposits via Touch 'n Go eWallet, Boost, GrabPayRM-denominated transactions onlyApplies where local law permitsLast updated — check footer for date

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What These Terms Actually Cover

maju22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account with maju22 is personal and non-transferable. You are responsible for all activity logged under your credentials, so keep your login details private and never share your PIN or one-time password with anyone. When you fund your account — whether through a Touch 'n Go

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eWallet transfer, a Boost QR scan, or a GrabPay transaction — those funds are held in your account wallet and are subject to the transaction rules shown at the point of deposit. Withdrawals go back to the same wallet or bank account used at deposit; we
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verify ownership before any transfer is processed. If we detect conflicting account details or suspect an account is being used by more than one person, we reserve the right to pause withdrawals while we verify. Access to our platform, including slots, live casino tables, and sportsbook
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markets, depends on your location and is available only where local law permits. Players in Kuching and across Malaysia are subject to the same account conditions. We may update these terms; the version published here is always the current one.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if your account is behaving in a way that contradicts what is written here, contact us directly. We handle terms-related queries through live chat and email; do not rely on third-party channels for anything that touches your account rights or dispute resolution.

Team online

Live Chat

Raise a terms or account query through the live chat window on site. Our team can confirm which clause applies to your specific situation and log it for follow-up.

Email Support

Send a written query to our support email for anything that needs a documented response — disputes, account closures, or requests to review a transaction decision under these terms.

Account Help Centre

The Help Centre covers common terms questions: withdrawal verification steps, wallet-linking rules, and what happens when a transaction is flagged for review.

HOW WE HANDLE THIS

Our Commitments Under These Terms

maju22 applies these terms consistently across every account. Here is how we handle the four areas that matter most: data handling, account security, transaction records, and how you can request changes or corrections.

Data Handling

We collect only what is needed to run your account — name, contact details, and payment wallet IDs for Touch 'n Go eWallet, Boost, or GrabPay. We do not sell that data to third parties.

Account Security

Each login triggers a one-time password sent to your registered number. If you receive an OTP you did not request, change your password immediately and notify live chat so we can lock the session.

Transaction Records

Every deposit and withdrawal is logged with a timestamp and wallet reference. You can view your full transaction history in the account wallet section; we retain those records in line with these terms.

Requesting Changes

To update your registered wallet, linked bank account, or contact details, submit a request through live chat with supporting ID. Changes are processed after verification — we do not allow self-serve edits to payment details.

Common Questions About These Terms

These are the questions we see most often about how these terms apply to your account. If yours is not here, live chat can pull up the relevant clause for you.

No. These terms allow only one account per person. If we find duplicate accounts, both may be suspended and any pending withdrawals held until the situation is reviewed and verified.

Check that the reference number on your eWallet receipt matches the one shown at checkout. If funds are missing after 30 minutes, contact live chat with the receipt — we trace it from the transaction log.

We update the terms when needed and publish the latest version on this page. Continuing to use your account after a change is posted counts as acceptance of the updated terms.

Submit a closure request via email or live chat. We process it after verifying your identity and confirming any outstanding balance. Closed accounts cannot be reopened under the same credentials.

Transaction floors and caps are shown at the point of deposit or withdrawal for each payment method — Touch 'n Go eWallet, Boost, and GrabPay each carry their own wallet provider limits, which we display before you confirm.

Access to our platform is available where local law permits. Disputes about account decisions or transaction outcomes should be raised with our support team first; we aim to resolve them at that level before any escalation.

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